Workload is fairly heavy and whilst management do try and ensure you don't have a req overload, it is fully expected you will regularly work long hours to service the needs of the client. Management don't push back with the client; they take on and agree whatever SLAs or KPIs are asked for; without thinking through impact on those doing the delivery. It's very target driven and a 'bums on seat' mentality rather than a focus on quality and getting the 'right candidate'. It feels more like you’re working for an agency than being an “extension of the client”. If you're an ex agency recruiter who's looking for slightly less pressure and no cold calling, I can see the benefits of this as a career move. However, if you're ex in house or a recruiter driven by value add and enhancing the candidate experience, unlikely to be an environment where you’ll thrive. It's also incredibly admin heavy.
There is a high turnover of staff company-wide due to bad management in some areas (not all) and whilst I was lucky that my face 'fitted', I saw some colleagues treated very differently because theirs didn't. There is a constant expectation to do more and more at the client's request. Ideas for change or to simplify/enhance processes aren't supported or encouraged.
Induction was non existent - there was no training given or, handover.
