AMS reviews

3.5

60% would recommend to a friend

(2,853 total reviews)
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Gordon Stuart

60% approve of CEO

47% positive business outlook

AMS has an employee rating of 3.5 out of 5 stars, based on 2,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMS employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Jul 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Learned a lot but then I was just left to my own devices. Has some very talented people onsite on the ground who are very passionate.

Cons

No support - on or offsite. Company talks about value but what truly matters is net fee income. Encourage new ideas but falls on deaf ears. Lost out on a new client because senior management were not interested in hearing about it.

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AMS Response
9y
Thank you for your comments. I would be very interested to hear more from you 1:1 in confidence. Please get in touch at ruth.smyth@alexmann.com if you would like to talk. Ruth Smyth, HRD
1.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Paid time off is competitive for the market; Well-known brands make working for AMS unique

Cons

Promotions are quite frequently based on "who's been here the longest" and how popular someone is. Based on how many "awards" someone receives at the yearly company holiday party, you can tell who will be promoted next year (ex. "Most AMS spirit," "Most likely to be CEO," etc.) Raises and bonuses are almost non-existent, especially if someone comes through the Foundation Program - Employees that go through the Foundations Program will likely wait at least 2 years before being considered for a promotion even though many of them will be doing the job of a lead sourcing specialist at the sourcing specialist pay grade. AMS Cleveland employees did not receive a yearly bonus for 2015. Gossip and corporate politics run rampant even at the management level, there is an open environment so there are a lot of whispers, texts, booking of meeting rooms to talk about other people's performance, personal matters, annoyances, etc. Management frequently confides in direct reports on their team regarding their other direct report's performance and things that "annoy" them - not professional. Retaliation is a very real thing at AMS so most of this actiivity goes unreported. HR and senior level management is a bit of a joke, nothing is confidential and when you report misconduct that has occurred at the management level, do so with caution as you will likely be shunned or outcast. Things that are said to stay confidential behind closed doors are often shared. Strong accounts have pulled out. People are leaving in flocks. No attempt to keep the good people. Little to no focus on diversity and inclusion. Differences in work/life balance flexibility by account. On some accounts, salaried exempt employees are required to work strict hours but sometimes asked to stay late, come in early, or work through lunch (if account gets busy or if there is an account or AMS related meeting) and are not allowed to flex their time to accommodate those requests. No OT in those circumstances either.

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AMS Response
9y
As HRD, your comments about confidentiality concern me. Please do make contact at Ruth.smyth@alexmann.com if you would like to discuss your views in confidence
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