Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 406 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 376 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 192 reviews)); "work from home is good" ((in 128 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 190 reviews)); "No training (sink or swim)" ((in 168 reviews)); "The managers have no.formal" ((in 156 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

Compare reviews

3.0

43% would recommend to a friend

(5,199 total reviews)

Jim DeVries

49% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Apr 14, 2026

Supportive culture but limited growth opportunities

Technical support

Recommend

CEO approval

Business Outlook

Pros

culture, experience, some management is helpful

Cons

sales heavy, KPI constantly changing , not allowing growth opportunities

ADT Response

3w

Thank you for taking the time to share your experience as a Technical Support team member in Dallas. We are glad to hear you enjoy the company culture, your leadership team, and appreciate you sharing feedback regarding career growth. ADT is committed to helping employees grow their careers. From our “New to Leadership” program and mentorship opportunities to our tuition reimbursement program, we offer a variety of resources to support professional development. We encourage every employee to have quarterly conversations with their manager about performance and development, taking shared ownership of their career journey. Your growth matters, and we’re here to provide the tools and support to help you succeed.

3.0

Apr 9, 2026

Benefits are good, compant culture not so much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, pto (after year 5)

Cons

Culture has shifted to only caring about the bottom line instead of employee culture. Salary is okay. Don't expect good raises or anyone to work to get you more. Favoritism real and professional development is absent in certain departments. Good entry job but a lot of the good, tenured people are leaving.

4.0

Apr 9, 2026

Great company culture, but tools could be streamlined

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great company with a good work culture

Cons

Seems like a lot of tools could be consolidated into one

ADT Response

3w

Thank you for sharing your feedback and for taking the time to leave a review. We’re glad to hear you’re enjoying the company culture as a Project Manager in Boca Raton. We appreciate you being part of our journey and helping us boldly shape the future at ADT.

Viewing 19 - 21 of 5,199 Reviews

Jobs at ADT

Customer Service Dispatcher

Security Patrol Officer

Security Patrol Officer (Job ID 3018903)

Customer Service/Call Center Representative

Security Patrol Officer

ADT

ADT reviews

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Ratings by demographic groups

Reviews by job title

Supportive culture but limited growth opportunities

Benefits are good, compant culture not so much

Great company culture, but tools could be streamlined

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