ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Overtime pay, friendly culture, well known

Cons

Very corporate structure so not much independent work

1.0
Jul 15, 2025

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits kinda ok.

Cons

Graded on a daily basis. If you don’t hit their prescribe metric they fire you. Over work all the time. I’ve gonna many days weeks and months with out being able to take a lunch. They give you 1 hour and 30 mins from enroute to clear. So if your job is a hour away you only get 30 minutes to fix the job. Most time it take 20 minutes to hear the customer complain about how bad they hate this company. Before you can even get to fixing anything. They want you to sell every customer something. This is not the old adt this is a company owned and managed by Apollo Group Management, a private investment firm who does not care about their employees their customers. All they care about is their profit.

Viewing 172 - 174 of 5,204 Reviews

Glassdoor has 5,653 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.