ADT reviews

3.0

43% would recommend to a friend

(5,204 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 28, 2025

Shady

Recommend
CEO approval
Business Outlook

Pros

Good schedule good people for csr lnr agents

Cons

Last worked nov 2020 They hired three big classes a year prior to the full merger with telus knowing that telus would want to aquire tje company not the workers as they already had alarm force and overseas agents which is cheaper for them and then laid everyone off approx a week to a month before their one year to force people taking the inflated severance with non-compete right during covid lockdowns leaving minimal options for work but the alternative is worse "In Canada, the standard severance for termination without cause is generally one week of pay for each year of employment" so you'd get nothing if you didnt sign

3.0
Jul 27, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

Great selection of products available

Cons

Need to work on price

2.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Potential to make very good money if you are okay with a zero work life balance and constant prospecting.

Cons

Training is the worst I have ever experienced. Management was incredibly condescending and has unrealistic expectations. You are only as good as your numbers and you are treated more like a private contractor than an employee of ADT, at least in a sales role,

Viewing 163 - 165 of 5,204 Reviews

Glassdoor has 5,653 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.