Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (384) , Customer Service Representative (195) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (68) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (56) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 386 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 197 reviews)); "Work from home is great" ((in 120 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 376 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 177 reviews)); "The managers have no.formal" ((in 151 reviews)); "horrible upper management." ((in 108 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

ADT reviews

3.0

43% would recommend to a friend

(5,200 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,200 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Jan 5, 2026

Great Company!

Tech engineer

Recommend

CEO approval

Business Outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

1.0

Jan 4, 2026

Literally have to take 4 anxiety pills to get through the day

Virtual technical support associate

Recommend

CEO approval

Business Outlook

Pros

It is a remote job.

Cons

The worst job I had repeated hemorrhagic cysts due to constantly being yelled by customers and only having 2 mins to close out job open a new job review it before being in trouble, they tell customers they will send a tech onsite but they don’t want techs to go out anymore so we get penalized, so when we call for their appointment they are mad that it’s a virtual either they don’t want to do it or most don’t even know how to open a text and we have to teach them how to program something when they don’t even know how to put speaker on their phone they expect us to finish trouble shooting with in 20 mins, I literally had organs rupture inside me few months ago due to stress of this job I almost died, I have high blood pressure by age of 26 and anxiety that got so bad I take 4 pills a day to try to get through the day im 28 now, We only get 30 mins a month to use the restroom. Was hired 3 years ago new hires start off at 20 while im still making 18

5.0

Jan 3, 2026

Great Place to Work!

Cybersecurity analyst

Recommend

CEO approval

Business Outlook

Pros

Amazing management and great place to foster growth.

Cons

I do not have any cons for ADT

Viewing 67 - 69 of 5,200 Reviews

Jobs at ADT

Customer Service Dispatcher

Instructional Designer (Job ID 3020645)

Security Patrol Officer (Job ID 3018903)

Security Patrol Officer

Customer Service/Call Center Representative

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company!

Literally have to take 4 anxiety pills to get through the day

Great Place to Work!

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