ADT reviews

3.0

42% would recommend to a friend

(5,219 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
5.0
May 31, 2024

Very Happy Here

Recommend
CEO approval
Business Outlook

Pros

-Lots of growth opportunities -Great environment -Amazing people -Different types of opportunities

Cons

I really don't have any, but this is a customer service-based job. Even if you aren't directly working with customers-you need to be customer centric.

1.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Money can be decent if you find ways to work your market.

Cons

I worked there for over a year. Terrible leadership, I had 5 different managers. Almost no assistance. Area managers have favorites and will make your job difficult. The product is overpriced and terrible customer service. When you do sell a job it’s completely at the mercy of the technicians who never want to work and show up only to blow out your job.

Viewing 604 - 606 of 5,219 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.