ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Oct 21, 2011

If you can find leads you can have success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong support from sales manager, great benefits, very relaxed atmosphere, technical manager was very helpful, always available for questions and training.

Cons

You have to sell a LOT of systems to make it work for you financially. Very few company leads and many no-shows. They preach door to door but NOBODY buys d2d in this day and age. Fuel costs are a big problem. I was asked on more than one occasion to travel over 2 hours for an appointment. Training a huge issue.

2.0
Oct 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Making some changes towards the right direction

Cons

Poor Communication Lack of owndership / accountability Check the box mentality Recognition for a "job well done" is very poor Work/life balance

2.0
Oct 13, 2011

Crash and burn experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

weekly pay is good thing; good benefits

Cons

The departments do not work together. The pay is low. The service and installation departments need much improvement.

Viewing 5044 - 5046 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.