ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 24, 2012

Top heavy management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The techs are capable, helpful, efficient.

Cons

The corporation is top heavy: too many managerial titles and very little value for the customer's dollar. HR is entirely worthless. Training is obsolete. Managers need more field experience.

4.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

- Generated leads - friendly employees - cool rewards (bonuses, gift cards) - great benefits - very good training - weekly pay I thoroughly enjoyed my tenure at ADT. The culture was pretty nice, my manager was awesome, the staff and other sales reps were friendly and I learned how to sale. I would still be there today if they offered a base salary. . Execellent opportunity for a college grad to see if sales is for them.

Cons

- commission only - car reimbursement too low Its just too stressful to earn a living off 100% commission, hard to budget and plan for the future.

3.0
Feb 8, 2012

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid Weekly, paid time off, and weekends off.

Cons

no raise, poor communication, management does not care about the employees, you are required to calculate payroll by hand for 70 employees every week.

Viewing 5026 - 5028 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.