Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 394 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 364 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 193 reviews)); "Work from home is great" ((in 123 reviews)); "Good money if you are good at upselling" ((in 108 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 158 reviews)); "The managers have no.formal" ((in 152 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,212 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,212 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Nov 28, 2012

Demanding job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

High profile company Great talent at company

Cons

High stress Resistance to innovation silo environment

1.0

Nov 3, 2012

Lack of continuity and support, false representation of earning potential.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You have the freedom to create your own schedule. If you have a lot of contacts and referral partners that really want to help you, you may get the units you need monthly.

Cons

Need to work at least 70 hours a week to make required unit numbers. Leads are average and inconsistent. ADT dealers undercut any proposal, quote, or bid you make. Dealers can also cut the monthly monitoring fees in half. ADT doesn't care if you or the Dealer gets the location because in the end its theirs.

1.0

Oct 27, 2012

Very Imature

Tier ii

Recommend

CEO approval

Business Outlook

Pros

benefits and plenty of overtime

Cons

Management are very immature and unprofessional. It has a very high school type of environment. Managers play favorites. Managers tend to promise things they can/ don't deliver. Not allot of room for upward movement. very understaffed purposely, Attendance policy is very unforgiving even if you have to be hauled away in an ambulance

Viewing 5005 - 5007 of 5,212 Reviews

Jobs at ADT

Customer Service Representative II

Inbound Monitoring Representative (Job ID 3020731)

Customer Service Dispatcher (Job ID 3016427)

Inbound Monitoring Representative (Job ID 3020729)

ADT

ADT reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Demanding job

Lack of continuity and support, false representation of earning potential.

Very Imature

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