ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 2, 2012

Sales Rep

Recommend
CEO approval
Business Outlook

Pros

Good name brand. Long history. Only national company with central stations across the country. Biggest security company in a fragmented industry.

Cons

I suppose culture varies from city to city but in my town there was none. Managers spend all day looking at numbers and on phone conferences rather than field training and support. No real set pricing, anything to " get a deal " while cuts your commissions. Time share like one call close world. Any local alarm company will beat your price. Very difficult to get appointments. They are in love with Ipad, salesforce and salesgenie thinking it is the end all be all. No one is hitting there numbers and high turnover. Used to be a great place to work years ago.

5.0
Sep 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Going on 27th year at ADT. great company to work for. Flexible Schedule, Best Product in the Industry, You get what you put into

Cons

Weekend Hours, commission only, Vacation pay is little

4.0
Sep 27, 2012

good job, good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, nice people, 40 hours/week

Cons

rude customers, have to work holidays

Viewing 4993 - 4995 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.