Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (385) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (90) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 393 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 371 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 196 reviews)); "Work from home life is good" ((in 121 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 120 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 185 reviews)); "No training (sink or swim)" ((in 165 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 155 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

2.9

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Dec 10, 2012

Too Big?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The size of the company with Tyco as parent, makes it a viable competitor in the multi-faceted security market. Their capabilities are second to none in some areas.

Cons

The company puts too much customer service complaints on their sales staff. Yes, they are the best people in the company to deal with customers, but there is too much time spent on customer service leaving too little time to grow the business.

4.0

Dec 7, 2012

With hard work and thick skin you can make money

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay if you network and prospect. Be innovative in your approach to finding business and you will do fine. Sit at home all day and you will fail. Very flexible, nice office.

Cons

Installation and other customer service areas have no incentive to insure a job you sell get installed. If they screw something up and the job doesn't get installed you are the only one not getting paid. Commission only, sink or swim.

3.0

Dec 7, 2012

ADT - The Place to Be?

Existing residential sales representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy being involved as an existing residential sales rep. for ADT in that i know that I am offering my clients the best in class product for their home security needs, and I am happy knowing my customers are getting a high quality product at an affordable price.

Cons

I feel, however, that the current commission structure does not adequately compensate those who are involved in sales. I know of salespeople in similar channels with similar products making higher commission.

Viewing 4978 - 4980 of 5,211 Reviews

Jobs at ADT

Save Team Representative (Job ID 3020620)

Customer Service Dispatcher (Job ID 3016427)

Inbound Monitoring Representative (Job ID 3020729)

Inbound Monitoring Representative (Job ID 3020731)

ADT

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Too Big?

With hard work and thick skin you can make money

ADT - The Place to Be?

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