Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 122 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 115 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 384 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 182 reviews)); "No training (sink or swim)" ((in 162 reviews)); "The managers have no.formal" ((in 155 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Feb 24, 2014

It's a job.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get to meet new people, diverse work place.

Cons

Poor benefits, hardly get a raise, no room for career advancement. Poor training.

3.0

Feb 18, 2014

Good opportunity for the right person at the right time

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Some preset appointments, good local support, and great initial training

Cons

About 30% of the preset appointments were not really appointments. They either were the wrong address or phone numbers, which made you waste time and money.

1.0

Feb 6, 2014

Who knew you could spell "snakepit" with three letters?

Sales representative

Recommend

CEO approval

Business Outlook

Pros

It's the largest, most known security company in the US. High commissions for product

Cons

No real territories -- it's a free for all No product training -- given we sell stuff that people's lives can depend on, that's just plain dumb "What have you done for me in the last 20 minutes?" mentality, no sense of loyalty from management which is returned by staff Management is designed to direct the lowest common denominator so if you're professional in any way shape or form, go someplace else Silo management system that pits installation against sales

Viewing 4975 - 4977 of 5,215 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Inbound Monitoring Representative (Job ID 3020731)

Inbound Monitoring Representative (Job ID 3020730)

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's a job.

Good opportunity for the right person at the right time

Who knew you could spell "snakepit" with three letters?

Jobs at ADT

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