Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"The pay is good I like to schedule and how close it is to my home" ((in 391 reviews)); "Good benefits and the company has a strong brand but too many customers are leaving." ((in 378 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 202 reviews)); "work from home is good" ((in 128 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 385 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 184 reviews)); "No training (sink or swim)" ((in 168 reviews)); "Only a few managers are good." ((in 148 reviews)); "horrible upper management." ((in 109 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Jul 28, 2014

A job where I thought I was in control of how much money I could make.

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

No set hours, decent commission wages, only work one Saturday a month

Cons

Your finding yourself becoming responsible over logistics you have no control over. Technicians are never on the set times they are supposed to be on. Customers get pissed at you for things you aren't in charge of.

4.0

Jul 25, 2014

Not all that bad - NSC Qualifier

Nsc qualifier

Recommend

CEO approval

Business Outlook

Pros

All in all my experience wasn't too bad, there were enough breaks, the computers didn't suck; they got the basic stuff right.Training was a little rushed but that wasn't really an issue since what you're (as in 'me') doing doesn't exactly involve quantum physics; people call you, you try to sell them on the product, they either want it or they don't, easy peasy. The benefits are actually pretty good, PTO was easy to request. All in all not a bad place to work, decent benefits, vacation, 401(k), and getting commission comes down to doing your job.

Cons

-The hours are not even kind of flexible, the point system for attendance can be annoying, their isn't really much employee appreciation. -The pay (my word, the pay) is actually pretty weak even for the low cost of living here in TX, if you have no kids and very low expenses you may be able to actually buy food and a move up from barely surviving at poverty wages to barely surviving at wages that are simply subpar once you factor in commissions.

1.0

Jul 25, 2014

Typical revolving door sales culture.

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Decent starting salary. Decent bonus program for high volume sales. Quality sales training program.

Cons

Manager demand sales even when customer only wants info or price comparison. High turnover rate. Lots of paperwork which needs to be filled out perfectly, otherwise you will get attitude from data entry and process is stalled. Constant harassment from management making sure you are working. Product isn't as good as advertised. Installers can screw up the install, costing you a sale. Lots of driving to meet potential customers.

Viewing 4930 - 4932 of 5,215 Reviews

Jobs at ADT

Low Voltage Technician

Residential Sales Representative (Job ID 3020654)

Business Sales Representative (Job ID 3020568)

Low Voltage Technician

ADT

ADT reviews

Company ratings over time

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Reviews by job title

A job where I thought I was in control of how much money I could make.

Not all that bad - NSC Qualifier

Typical revolving door sales culture.

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