Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 410 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 362 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 200 reviews)); "Work from home is great" ((in 126 reviews)); "Good money if you are good at upselling" ((in 120 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 379 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 177 reviews)); "No training (sink or swim)" ((in 167 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "horrible upper management." ((in 111 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Sep 4, 2013

It's not glamorous but it's money

Residential sales representative

Recommend

CEO approval

Business Outlook

Pros

Set your own schedule Decent commission

Cons

The big guys have found ways to keep cutting pay on the sales reps No company culture- most office I've been to are depressing and will make you want to cry Most sales positions are designed for burn out after 2 years No room for advancement

5.0

Sep 4, 2013

Helping people protect those they love and the things they love,

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Helping new businesses deter, detect and document what's going on at their store or stores with real time remote viewing access.

Cons

Long hours, to ensure customer needs are met.

2.0

Sep 3, 2013

Poor management

Core commercial sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay is okay, they spent a lot of money on training their sales people.

Cons

When I started I thought WOW this company really wants its employees to succeed. They sent us to training in Denver for 10 days! It was only sales training which I already had 8 years experience. They did little to no product training, which is very important because you are supposed to be securing peoples homes and businesses.

Viewing 4879 - 4881 of 5,215 Reviews

Jobs at ADT

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer (Job ID 3018903)

Customer Service/Call Center Representative (Job ID 3019703)

Business Sales Representative (Job ID 3020576)

ADT

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It's not glamorous but it's money

Helping people protect those they love and the things they love,

Poor management

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