Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (196) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 392 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 370 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 199 reviews)); "Work from home life is good" ((in 129 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 118 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 380 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 172 reviews)); "Only a few managers are good." ((in 152 reviews)); "horrible upper management." ((in 110 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

43% would recommend to a friend

(5,215 total reviews)

Jim DeVries

47% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,215 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Oct 4, 2013

Micro management

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

I worked for ADT for over one year, I could not find one pro while working there. They have become a telemarketing company in which they want you to make blind phone calls daily instead of out working in the field.

Cons

Lack of equipment and product training. Quick start to train you on the ADT way of selling. Managers who want to hear from you after every sales call to see if and what you sold. Willing to give security systems away at no charge to make the "unit" sales, so the manager makes his quota/bonus, with out caring about the commission of the sales person.

1.0

Oct 4, 2013

Run away from the FSC

Processor i contract services order entry

Recommend

CEO approval

Business Outlook

Pros

Weekly pay is the only pro.

Cons

Don't ever work at the FSC in Jacksonville. They will chew you up and spit you out. No appreciation for the employees who actually do their jobs. They want you to give up your life and work overtime every week. If you don't, then you don't matter. They don't care if any employee who only works 40 hrs does more work than someone working 50 hours or more a week. At of all the mangers only two are worth anything. Most of them are too worried about their own careers and their bonuses to care about their employees. So take my advice DO NOT work at the FSC in Jacksonville.

3.0

Oct 2, 2013

short and sweet

Small business sales representative

Recommend

CEO approval

Business Outlook

Pros

Good company name helps get your foot in the door

Cons

Prices are too high. There is a fragmented local management structure and little support or product training. Company appointments were few and unqualified.

Viewing 4861 - 4863 of 5,215 Reviews

Jobs at ADT

Customer Service Monitoring Representative

Customer Service Monitoring Representative

Customer Service Monitoring Representative (Job ID 3020722)

Customer Service Monitoring Representative (Job ID 3020723)

Security Patrol Officer (Job ID 3018903)

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Micro management

Run away from the FSC

short and sweet

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at ADT

ADT reviews FAQs