Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

42% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (136) , Sales Associate (104) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 380 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 366 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 195 reviews)); "work from home is good" ((in 123 reviews)); "Good money if you are good at upselling" ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 382 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 179 reviews)); "No training (sink or swim)" ((in 167 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 154 reviews)); "horrible upper management." ((in 112 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.0

42% would recommend to a friend

(5,219 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,219 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.0 out of 5 stars, based on 5,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Jun 18, 2014

Sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good training. Good pay and benefits.

Cons

Long hours. Weekends. Need to have higher pay outs.

5.0

Jun 16, 2014

I enjoy working at ADT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are top in the industry. It is a very rewarding career that I have enjoyed for a long time

Cons

None This company is doing a great job getting new equipment and helping support front line employee's

2.0

Jun 15, 2014

It's no wonder that they were voted one of the worst companies to work for in 2014.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits of working full time are great. FMLA, short term disability, 40 hours sick leave right as you start, and 2 weeks vacation. Hourly pay as well as commission based.

Cons

They just keep adding onto your job description without an hourly pay raise. They add "mandatory" overtime to your schedule and don't ask you. It's literally as mandatory as it gets. Forget about your home life or anything else you do. The work/life balance is totally shifted. The amount of workers in the call center complaining of stress from the work load is increasingly ridiculous. The morale is down, and no one ever say "I want to be here" or "I like working for ADT". The only thing that's said is "I don't want to take another call." "I don't want to be here." "This job sucks." Calls are always being routed to the wrong departments and with the call center employees having to make "stats" every month in fear of being written up or gaining 'points' which can eventually lead to termination, the stress load is even heftier.

Viewing 4696 - 4698 of 5,219 Reviews

Jobs at ADT

Sales Representative (Job ID 3020444)

Sales Representative (Job ID 3020441)

Customer Service Monitoring Representative (Job ID 3020722)

Business Sales Representative (Job ID 3020656)

Residential Sales Representative (Job ID 3020654)

ADT

ADT reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales

I enjoy working at ADT

It's no wonder that they were voted one of the worst companies to work for in 2014.

Jobs at ADT

ADT reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at ADT

ADT reviews FAQs