ADT reviews

3.0

42% would recommend to a friend

(5,219 total reviews)
avatar

Jim DeVries

48% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jun 24, 2014

Sales rep small biz

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides tools and resources to set you up for success

Cons

Liko most big corporations many grey areas

1.0
Jun 24, 2014

There are better companies out there. . . .

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people at the lower levels and work/life balance

Cons

Serious lack of leadership and direction and no room for advancement unless you know someone. No training at all. Benifits are awful!

2.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at ADT is that customers recognize the company and brand. It's nice not to have to educate customers on a cold call what the company does.

Cons

The training is poor. There are multiple products and types of security designs and you are basically left to figure it out on your own. The training wage is poor (like getting minimum wage for only 2 months) then you are commission only. You have to stay on top of commissions paid - I found multiple errors. The mileage system is only approved for cars newer than 2006 so the standard mileage doesn't come close to paying for even the fuel costs.

Viewing 4690 - 4692 of 5,219 Reviews

Glassdoor has 5,670 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.