Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has been stable over the past 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and the company has a strong brand but too many customers are leaving." ((in 392 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 372 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 199 reviews)); "Work from home life is good" ((in 121 reviews)); "Good money if you want to work 7 days a week and getting micro manage and not that good of a commission ." ((in 116 reviews))

What are the cons of working at ADT according to real employee reviews?

"management was poor to work with" ((in 378 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 180 reviews)); "No training (sink or swim)" ((in 174 reviews)); "horrible upper management." ((in 109 reviews)); "No work life balance if you're sick you basically have to die at work or be fired." ((in 104 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Buenos Aires , San Isidro , Boulogne , Mendoza , Neuquén , Bahía Blanca , Córdoba , Mar del Plata , Martínez , Merlo , La Plata , Olivos

ADT reviews

3.1

43% would recommend to a friend

(5,217 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Oct 4, 2024

Bad

Team leader

Recommend

CEO approval

Business Outlook

Pros

Worse company for improvement ever

Cons

Bad ba bad bad bad

5.0

Oct 2, 2024

Good company

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great schedule Great opportunities to grow Easy to make decent pay

Cons

Being outside in harsh weather conditions

3.0

Oct 2, 2024

Not the worst but could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has great benefits for its full-time employees. You have the potential to make a nice amount of money in commission with the right skills. Most of the staff is extremely supportive and willing to help. Their attendance policy gives you a lot of wiggle room for unexpected circumstances.

Cons

The payout for commission and what goes into that can and will change; more often than not it’s not going to work in your favor. The training is nowhere near as long as it needs to be and the questions you ask can have different responses depending on who you’re speaking to. Other departments mistakes and intentional mismanagement will cause a direct hit to your pay and you will basically be told it comes with the job while the people responsible face little to no consequences for their actions. The base pay is not sufficient considering how unpredictable sales can be. The money will be put before the employees always no matter how negatively the changes they make will affect us as a whole.

Viewing 463 - 465 of 5,217 Reviews

Jobs at ADT

Residential Sales Representative (Job ID 3020654)

Residential Sales Representative (Job ID 3020769)

Business Sales Representative (Job ID 3020568)

Residential Sales Representative (Job ID 3020569)

ADT

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