ADT reviews

3.0

43% would recommend to a friend

(5,212 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,212 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 28, 2024

Okay place to work

Recommend
CEO approval
Business Outlook

Pros

Work / Life balance Good Pay

Cons

Incompetence is rewarded. Poor collaboration across departments. Lack of accountability.

2.0
Dec 27, 2024

Listen to the reviews

Recommend
CEO approval
Business Outlook

Pros

Remote work It's great to work full time from home, a sressfill computer on top of a stressful position would've been overkill.

Cons

Poor management A handful of managers are great people, kind but mean business, helpful and supportive. Most of them however, it's almost as if this is their first management position and they have no formal training. They are unhelpful, if they even respond when you reach out, and they can/will drop the ball and when it comes to light it's your fault not theirs, EVER. HR HR is a joke here, I pray you never need them for anything, you are a number they do not care about you at all, won't even talk to you, you're an email to respond to and that's it (them responding to an email will also take about a month) ADT will do their absolute best to work you into the ground, they are greedy they will take all the time they can steal from you and they want you to take advantage of customers and get all the money out if them that you can. All they care about is money, please read the reviews they're true. I wish I would have before I ever worked here, everything I am ready about the lack of support, and terrible experiences are true.

3.0
Dec 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible and less OT, friendly

Cons

Lack of communcation between management and staff

Viewing 373 - 375 of 5,212 Reviews

Glassdoor has 5,663 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.