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      ADT

      Engaged Employer

      ADT reviews

      3.0

      43% would recommend to a friend

      (5,211 total reviews)
      avatar

      Jim DeVries

      47% approve of CEO

      36% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.2

      Compensation and benefits

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jan 31, 2025

      Can’t keep promises

      Service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company vehicle with gas card. Decent pay

      Cons

      Management cares more about the company and customer than they do its employees. Job tickets are not calculated properly. No work life balance as promised upon interview.

      1.0
      Jan 31, 2025

      Don't work here.

      Monitoring specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I met some cool people that I will be friends with for life.

      Cons

      Terrible management. Terrible training. TERRIBLE CUSTOMERS. The way you are talked to by these people is the most belittling and demeaning experience you will ever encounter. Turnover rate is 92%. That should automatically tell you the "quality of life" at ADT is terrible. They higher and train fresh classes all the time while pushing out reps that have been there for years in order to save a few dollars per hour per new rep. They trained me in just about everything and promised me a position as a trainer which I was very much looking forward in hopes to better train newcomers. Without telling me they gave my position away while I was still in the position without the pay. Management is a blame game. There is zero accountability amongst "leadership." Everyone points their finger somewhere else. I still know people employed here that are teetering closer and closer each day walking out.

      3.0
      Jan 30, 2025

      Fair

      Regional ehs manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Purpose Driven Company Heavy DEI focus

      Cons

      Pay, work life balance, leadership direction, and annual review process doesnt align with compensation.

      Viewing 337 - 339 of 5,211 Reviews
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      Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.