ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Comprehensive paid training is provided, along with ongoing training events and opportunities. The team atmosphere was decent, creating a supportive environment. While the commission-based, self-generated lead focus made it challenging to sustain long-term, the company offers a steady stream of leads and enforces accountability. Overall, it serves as a solid platform for learning the art of sales with a relatively low barrier to entry.

Cons

Involves a LOT of driving, and without initiative on the self-gen front, it may not work out. This company is also known for its issues with customer service.

3.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and the people are super nice

Cons

Customers suck and didn't get promoted when they said we would upon hiring

Viewing 325 - 327 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.