ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Feb 27, 2025

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Amazing culture and great pay! I also enjoyed not working weekends.

Cons

Customers do not read their contracts, and they are always yelling at you/

5.0
Feb 27, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

ADT has a great mission of protecting lives and property

Cons

No downsides that I can think of

2.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

You can make money but..

Cons

Its a numbers game. How many call you take and how many sales you make. The problem is every call counts towards your commission. Existing customer-dont matter. Billing issue-dont matter. Calling to find out where their tech is-dont matter. Outbound xfers a person to you to hear more about ADT but whoops they hung up-dont matter.

Viewing 307 - 309 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.