ADT Inbound reviews

2.2

0% would recommend to a friend

(23 total reviews)
avatar

Jim DeVries

3% approve of CEO

Inbound employees have rated ADT with 2.2 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Inbound professionals have an average working experience there. ADT is rated 41% below average by Inbound professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

23 reviews
2.0
Mar 17, 2020
Recommend
CEO approval
Business Outlook

Pros

-Decent pay for an entry level position -Overall excellent managers and staff -Generally pleasant work -Lots of opportunities for overtime -On site cafe for breakfast/lunch, marketplace for snacks

Cons

-Workload is steadily increasing without any pay adjustments -Our departments have gotten merged and overhauled several times; the job description changes constantly -Hiring freeze caused more workload, layoffs, and quitting -Limited company mobility -Overhead all but ignored the COVID-19 crisis; when curfews started being enforced, they told us to ignore any legal enforcement and continue on to work unless explicitly told by legal authority to go back home. When the advice was to shut businesses down and keep group sizes to 10 or less, management handed out wipes and did nothing else. Remote work might be an option in the future, but as of 3/17/2020 (4,226 confirmed virus cases, 75 confirmed deaths in the US), ADT has not taken any action yet. Sick time will not be approved unless symptomatic and able to prove time taken is due to contracting the virus. Communication states in no uncertain terms that ADT intends to stay open throughout the entire epidemic, ignoring both national and international precedents and advice. I do not feel safe, and this is a glaring weakness in ADT's overhead management. They care more about profits than employee safety and well-being. -The food selection is poor

4.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

A fair employer that wants to help you succeed; they value employees with a customer focus, be able to adapt to changes in the workplace. It's never boring if you keep up with the changes.

Cons

Pay is not the greatest, but opportunities for overtime.

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ADT Response
6y
For 145 years, our commitment and obsession with safety and security stems from our noble purpose: we believe everyone deserves to feel safe. We are very proud of the work we do and are excited to have you as part of the team.
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Glassdoor has 5,669 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.