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      ADT

      Engaged Employer

      ADT Inbound Customer Service Agent reviews

      2.1

      3% would recommend to a friend

      (12 total reviews)
      avatar

      Jim DeVries

      14% approve of CEO

      3% positive business outlook

      Ratings by category

      4.7

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.3

      Career opportunities

      2.5

      Culture & values

      1.8

      Senior management

      1.4

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      4.0
      Sep 18, 2019

      Opportunities are there to advance. You just have work hard in the trenches to achieve!

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A fair employer that wants to help you succeed; they value employees with a customer focus, be able to adapt to changes in the workplace. It's never boring if you keep up with the changes.

      Cons

      Pay is not the greatest, but opportunities for overtime.

      avatar
      ADT Response
      6y
      For 145 years, our commitment and obsession with safety and security stems from our noble purpose: we believe everyone deserves to feel safe. We are very proud of the work we do and are excited to have you as part of the team.
      Viewing 7 - 9 of 12 Reviews
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