Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 62 reviews)); "Great people to work with" ((in 37 reviews)); "Pay is decent" ((in 36 reviews)); "Have met some great coworkers and working from home is convenient" ((in 19 reviews)); "Work life balance is good" ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 19 reviews)); "Some managers need to learn how to speak to people" ((in 18 reviews)); "Annual bonuses are pretty lousy." ((in 10 reviews)); "Salary is $15 per hour." ((in 9 reviews)); "No room for advancement in Ohio" ((in 8 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

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AAA Club Alliance

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(585 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

585 reviews

5.0

Jul 6, 2023

Customer Service

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, training and promotion opportunities

Cons

Share space with Penn driver license center

4.0

Jun 27, 2023

Great Place to work

Membership retention specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing friendly co-workers and management were amazing Mark J. especially was a great boss who gave me alot of opportunities to to grow within the company. After covid, all jobs became remote which is great for anyone looking for flexibility. Great incentive program in addition to pay. Hard to be fired they work with you to make sure environment is great

Cons

Every other department is high stress high call volume

AAA Club Alliance Response

Thank you for taking the time to leave a review, it is greatly appreciated! It's wonderful to hear you enjoyed your experience with AAA and we agree it is a great place to work! Thank you for serving our members and we wish you the best!

3.0

Jun 16, 2023

No career path in most roles.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free membership IF you live in their territories.

Cons

No focus on growth. On my way out the door I told my manager the need to start my role out at more than I was currently making with an MBA. After a number of us left, I found the job posting for our role and it was miraculously where I suggested it be. Work life balance obtained during COVID has been taken away.

AAA Club Alliance Response

While we’re disappointed to hear about your experience, we appreciate your constructive feedback. We pride ourselves on offering Associates development opportunities through our internal learning center, tuition reimbursement policy, interdepartmental projects, and more. We will pass along your feedback to our team.

Viewing 127 - 129 of 585 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

AAA Roadside Assistance Drivers

Member Contact Center Sales Associates (FT & PT)

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Reviews by job title

Customer Service

Great Place to work

No career path in most roles.

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