Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 69 reviews)); "Great people to work with" ((in 31 reviews)); "Work life balance is good" ((in 18 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 37 reviews)); "Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Too many managers for too little staff" ((in 17 reviews)); "Annual bonuses are pretty lousy." ((in 8 reviews)); "no growth opportunities beyond the retail store" ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (584 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews

4.0

Sep 24, 2023

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I've been at AAA for 10 years and love it. I never plan to leave

Cons

Call volume is high so that can be difficult esp with hard calls

AAA Club Alliance Response

2y

Thank you for leaving your feedback regarding AAA. We are happy to hear that you have enjoyed working with us for 10 years and still counting! Your feedback regarding our call volume has been forwarded to the appropriate department.

2.0

Sep 22, 2023

Not great

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Cool coworkers but that's it

Cons

Insurance products are not competitive making it harder to sell

AAA Club Alliance Response

2y

Thank you for your honest feedback. We are sorry to hear that you are not satisfied with our insurance products. We strive to offer competitive and high-quality services to our customers, but we understand that there is always room for improvement. We appreciate your input, and we will take it into consideration for future product development.

5.0

Sep 21, 2023

Great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I applied online and had an interview within a week, they offered me the job a few days later - I appreciated the fast response. Management has been friendly and helpful getting everything set up. Benefits are great and a low price. AAA has supplied me with a computer and all the technology tools. Great experience.

Cons

Lots of training but it's a very clear and organized onboarding plan, which I appreciate

AAA Club Alliance Response

2y

Thank you for your positive review! We are glad to hear that you had a smooth application and hiring process, and that you are enjoying your work at AAA Club Alliance. We value your feedback and appreciate your recognition of our management, benefits, and technology support.

Viewing 109 - 111 of 584 Reviews

Jobs at AAA Club Alliance

Travel Agent, Full Service, Travel Contact Center

Insurance Call Center Sales Agent

AAA Roadside Assistance Drivers

AAA Roadside Assistance Driver

Membership Retention Associate (FT, Remote)