Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 34 reviews)); "Some employees who cheat are praised, yet upper management are clueless." ((in 20 reviews)); "Some managers need to learn how to speak to people" ((in 18 reviews)); "The training is horrible." ((in 10 reviews)); "Annual bonuses are pretty lousy." ((in 8 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

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AAA Club Alliance

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

584 reviews

2.0

May 12, 2024

Always short-staffed

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Have met some great coworkers and working from home is convenient

Cons

They expect you to do more and more with dwindling resources. People don’t stay in their position long so more work falls on the remaining people. Upper management has no clue how to run the department.

AAA Club Alliance Response

Thank you for sharing your experience with us. We are pleased to know that you’ve had positive interactions with your coworkers and that working from home has been a benefit. It’s unfortunate to hear about the challenges you’re facing with increased workload and resource constraints. Your concerns with upper management are important. We strive to improve our processes and support for our teams, and your insights will help us address these issues more effectively. If you have any specific suggestions or if there’s anything else you’d like to discuss, please email us at ACAReviews@aca.aaa.com.

3.0

May 10, 2024

Growth

Supervisor

Recommend

CEO approval

Business Outlook

Pros

AAA promotes within so there's some room to grow

Cons

Poor higher management and health benefits

3.0

Apr 26, 2024

It’s okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working indoors, off on Sundays, discount car work

Cons

Hours suck, pay is terrible compared to other places

AAA Club Alliance Response

Thank you for taking the time to share your feedback. We're glad to hear you appreciate the benefits offered to our Associates which includes working indoors (for automotive technicians our bays are air conditioned), having Sundays off when most of our stores are closed, and enjoying discounts on services such as car repairs and travel trips. We understand that you have concerns about the hours and pay. Your feedback is invaluable, and we're committed to reviewing these areas to see how we might improve. We want to ensure that our team members feel valued and fairly compensated for their hard work. If you have any specific suggestions you would like to discuss further, please email us at ACAReviews@aca.aaa.com.

Viewing 79 - 81 of 584 Reviews

Jobs at AAA Club Alliance

Travel Agent, Full Service, Travel Contact Center

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

Supervisor l, Roadside Assistance Contact Center (2nd Shift)

Membership Retention Associate (FT, Remote)

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AAA Club Alliance

AAA Club Alliance reviews

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Always short-staffed

Growth

It’s okay

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