Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 67 reviews)); "Work life balance is good" ((in 21 reviews)); "Have met some great coworkers and working from home is convenient" ((in 19 reviews)); "Work from home is a good opportunity" ((in 13 reviews)); "Good culture and staff benefits" ((in 13 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 34 reviews)); "Some employees who cheat are praised, yet upper management are clueless." ((in 20 reviews)); "Some managers need to learn how to speak to people" ((in 18 reviews)); "The training is horrible." ((in 10 reviews)); "Annual bonuses are pretty lousy." ((in 8 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (584 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews

1.0

Jul 4, 2024

Outdated business model

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not much. Coworkers were good people

Cons

Extremely poor leadership. Higher up take zero accountability.

3.0

Jun 1, 2024

Corporate environment

Automotive service advisor

Recommend

CEO approval

Business Outlook

Pros

Pto is good. Work life balance is good.

Cons

Pay is more like retail job.

AAA Club Alliance Response

1y

We thank you for taking the time to leave a review! It's great to see that you enjoyed our PTO package which offers new full-time Associates up to 3 weeks of PTO within their first year. We do evaluate our compensation package each year to remain competitive in the market and will pass your feedback regarding the pay along to our compensation team.

1.0

May 30, 2024

Sales Over Service

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work from home, always have a supervisor in chat or on call. While you will need to learn several programs they are all user-friendly and straightforward. The right supervisors truly make this job able to be tolerated.

Cons

An outdated billing method ensures customers will always call and a website prone to conveniently timed outages means even those who don't want to call will. You of course will be expected to turn these into sales. Poor little work/life balance as you will be filling in all hours and holidays. Total micro-management is usually from top-down management that has not done your job. Entry-level positions will have the highest goals - borderline unrealistic - while upper management will find ways to excuse away company failures. Year mass reinstatement of free memberships ensures it appears sales goals appear met - when in reality they aren't making the gap harder to bridge for sales each year. Members who are dissatisfied with poor service are pacified with discounts or promotions, while core issues of understaffing are never addressed.

Viewing 73 - 75 of 584 Reviews

Jobs at AAA Club Alliance

Travel Agent, Full Service, Travel Contact Center

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

Membership Retention Associate (FT, Remote)

Supervisor l, Roadside Assistance Contact Center (2nd Shift)