AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)
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Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews
2.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

401k match, some people, & my clients

Cons

Department structure in accounting and finance

1.0
Sep 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home and they provide the equipment.

Cons

One of the worst positions ever! They do not care about the agents on the phone. The members or non members call in and are very rude and abusive and the service takes long and they take it out on the agents. The pay is not even enough for it to be worth it. They make everything about sales which they don't mention when you apply and you never get to take off even if you have time. Requests get ignored with no explanation.

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AAA Club Alliance Response
1y
We appreciate you taking the time to write a review about your experience with AAA Club Alliance. As an organization, we are committed to providing a positive work environment for our Associates. Since you are a current Associate, we encourage you to reach out to your Manager or myHR to share your concerns.
1.0
Sep 18, 2024

Wouldn’t recommend

Recommend
CEO approval
Business Outlook

Pros

The ability to work from home

Cons

It is a guarantee that you will be overworked, underpaid and unappreciated. You will work with systems daily that do not communicate with each other which makes your job 10x harder.

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AAA Club Alliance Response
1y
Thank you for sharing your feedback. We appreciate your input on the ability to work from home and understand the challenges you've mentioned. We are continuously working to improve both our internal processes and support systems to create a streamlined and supportive work environment. Regarding leadership,we are committed to ensuring our Managers have the skills and resources to effectively support their teams. We have recently unveiled our Level Up program designed around leadership development. We are excited to have Managers complete the learning curriculum and build upon their leadership skills.
Viewing 61 - 63 of 584 Reviews

Glassdoor has 614 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.