AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)
avatar

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews
4.0
Oct 13, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

The company and the supervisors truly cared about work/life balance, got along with all supervisors, work hard to help their employees happy

Cons

The actual job was far to stressful after a few years it takes to much of a toll.

3.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Help clients realize their vacation dreams..even the ones they did not think possible for their budgets Never work on Sundays or major holidays and only work evenings for occasional special events which are fun to work anyway Get paid to take occasional familiarization trips to popular vacation destinations. Opportunity to learn about travel destinations worldwide Amazing travel agent discounts Great 401k

Cons

Sales goals did not always make logical sense. Sometimes selling more or doing what was in the best interest of the client would result in a pay cut...I believe some of these may have changed since I left Instead of pay raises each year, pay decreased since hourly rates stayed the same while the level of sales required to earn commissions continued to increase. Quantity much favored and praised over quality Reliance on ethics and integrity of coworkers to not take credit for your work Not many opportunities for advancement Not a lot of vacation time to take advantage of benefits and cannot take more than a week of that vacation at a time in the summer months. Difficult and stressful to request specific days off. Work most Saturdays Unpaid lunches but not allowed to leave for many of those and still expected to answer phones or wait on clients if they came during that time. More and more people are turning to the internet for their travel needs

1.0
Sep 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Any and all pros (4 day workweek, freedom to move about anywhere within the service area, excellent benefits, fair and just fleet manager) the company did have were quickly removed with the arrival of a new manager trying to make his mark.

Cons

Essentially "light duty fleet service driver" went from exactly that...providing light service for stranded motorist to a high pressure sales job. EVERYTHING is about the numbers and your continued employment relies COMPLETELY on your numbers. Those same metrics used to judge you are set up in a manner that you cannot achieve any of them. This makes all but a select few on the edge of being fired daily. Don't sell enough batteries, AAA's absolute main priority, you are in trouble. Take to long to get to a call, even if it's assigned by dispatch and 30 miles away, you are in trouble...and so on. Immediate supervisors have absolutely no business supervising a trip to the bathroom let alone other human beings. Pay is very, very low considering the risks you take say changing a tire on the highway with traffic passing at 80 mph. Turned into quite possibly the worst job ever. The BEST thing though, when you give your two weeks, they will try to fire you on the spot.

Viewing 520 - 522 of 584 Reviews

Glassdoor has 614 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.