Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 69 reviews)); "Great people to work with" ((in 31 reviews)); "Work life balance is good" ((in 18 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews)); "Good training for all new and current employees." ((in 14 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Pay is low for the amount of work & commission plans have tanked since the beginning of the year" ((in 37 reviews)); "Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Too many managers for too little staff" ((in 17 reviews)); "Annual bonuses are pretty lousy." ((in 8 reviews)); "no growth opportunities beyond the retail store" ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

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AAA Club Alliance

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

584 reviews

3.0

May 28, 2015

Room for Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discounts on travel. Other employees are friendly and often willing to help each other. Good 401K and health insurance. Small enough company so that you can make an impact with your responsibilities.

Cons

Everyone is feeling over worked which is resulting in many people leaving the company. Yet, they are not bringing on additional staff. Low pay. Minimal opportunity for advancement if you don't want to switch to different ares of the business. Takes 5 years to get to 3 weeks of vacation.

4.0

May 20, 2015

Roadside Assistance Call Taker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job, good environment

Cons

Boring, not much room for growth

1.0

May 15, 2015

hire managers with experience

Retail travel agent

Recommend

CEO approval

Business Outlook

Pros

none, unless you like being spied on by management, or are the office pet. don't need to know the gds system cause being the managers pet, you will be promoted anyway.

Cons

if someone is hired to manage a travel office, at least have travel experience. hire agents that have actual travel experience and know geography. no need to nit pic and look for trouble. aaa is terrible to staff if they have a beef with you. you can be the most traveled, best in sales etc but if management doesnt like you, you are toast. there are alot of double standards at aaa. rules that are made are followed for some and not for others. new enlightened management would do wonders

Viewing 490 - 492 of 584 Reviews

Jobs at AAA Club Alliance

Travel Agent, Full Service, Travel Contact Center

Insurance Call Center Sales Agent

AAA Roadside Assistance Drivers

AAA Roadside Assistance Driver

Membership Retention Associate (FT, Remote)

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Roadside Assistance Call Taker

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