Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 67 reviews)); "The pay is good after 3 also." ((in 35 reviews)); "Great people to work with" ((in 33 reviews)); "Have met some great coworkers and working from home is convenient" ((in 18 reviews)); "Work life balance is good" ((in 17 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Some employees who cheat are praised, yet upper management are clueless." ((in 20 reviews)); "Some managers need to learn how to speak to people" ((in 17 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 7 reviews)); "Hours, depending on the department you work, you are an essential employee so you have to be there regardless of weather, but supervisors are understanding if you cannot make it in for your shift." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(585 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (585 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

585 reviews

2.0

Jun 2, 2016

Insurance Counselor

Insurance counselor

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Employee Camaraderie Higher than average industry base salary pay Paid Time Off is easy to use

Cons

Employees are given highly unrealistic expectations Favoritism is prevalent, certain agents are chosen to receive leads at random while others starve to meet minimum production Every month you have to worry about your job- Make your sales goals, get put on warning for not making enough calls, Make your calls but don't meet production- warning Lack of stability Lack of growth opportunity

2.0

May 21, 2016

Insurance /Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

large company and benefits are good , 401 contribution is nice

Cons

majority of new business leads go to service and call centers - days go by without and incoming calls.

4.0

May 15, 2016

I love AAA but benefits could be much better

Call receiver

Recommend

CEO approval

Business Outlook

Pros

Free AAA gifts and free membership. Competitive wages and lots of opportunity to move around and advance in the company where the wages get very good. Awesome facilities. Supervisors are typically friendly. Ability to work remotely in some positions.

Cons

No benefits for part time. There are no sick days but we do get paid time off that accrues weekly. Annual bonuses are pretty lousy. Extremely busy call center environment.

Viewing 436 - 438 of 585 Reviews

Jobs at AAA Club Alliance

Leisure Travel Agent, Remote

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

AAA Roadside Assistance Drivers

AAA Roadside Assistance Driver