AAA Club Alliance reviews

3.2

49% would recommend to a friend

(584 total reviews)
avatar

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

AAA Club Alliance has an employee rating of 3.2 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews
1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits; that's about it. Lots of training, but is only useful in their industry.

Cons

Talk of team spirit but management don't trust and expect insurmountable goals. I get not putting all eggs in one basket and needing different forms of revenue to keep member rates low, but its all about the credit card sales. Most members are over 50 and have established credit and don't want more. They are afraid of hacking and don't want to give out personal information.

3.0
Dec 20, 2018

Accounting/Finance

Recommend
CEO approval
Business Outlook

Pros

Great team, awesome manager, fast paced environment, never bored, always busy

Cons

Upper management is losing touch with reality and what the company is doing for it's associates, such as salaries, PTO, Holidays, Floating holidays, benefits, etc. Other companies are offering so much more to their employees and we are losing people left and right.

avatar
AAA Club Alliance Response
7y
We appreciate the feedback and have been listening to our Associates, in fact, we have a new Associate Experience Team committed to better understanding our valued Associates.
1.0
Jul 17, 2018

Need change in the company

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits good PTO

Cons

No room for advancement constantly being made to work holidays and overtime working on your days off management doesn’t care about your family life at all they care about is called Volume and money at first it was a great place to work but then they took tow trucks a way in Richmond Fleet and made me work a battery truck and sell which I hate They keep promising to expand the fleet which they never do the trucks a run down they never fix anything they just put a Band-Aid over top of it that you can do your job your survey scores are always low because you run so many calls and eta are behind so that you don’t get your incentive they’re always changing the incentive process so that they make sure that you do not get your Bonus

avatar
AAA Club Alliance Response
7y
We appreciate your feedback. Without a doubt, our fleet drivers are the hardest working Associates, helping our Members 365X24 in all weather conditions isn’t easy. Incentives are created and changed to reward the difficult nature of this position, we're dedicated to making it the best for all.
Viewing 40 - 42 of 584 Reviews

Glassdoor has 614 AAA Club Alliance reviews submitted anonymously by AAA Club Alliance employees. Read employee reviews and ratings on Glassdoor to decide if AAA Club Alliance is right for you.