Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 63 reviews)); "Pay is decent" ((in 34 reviews)); "Great people to work with" ((in 34 reviews)); "Work life balance is good" ((in 17 reviews)); "Good training for all new and current employees." ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Upper management continues to keep tight grip around individual and branch sales, when in a community like mine, our customers are regulars and are not able to spend so much money on a membership." ((in 21 reviews)); "Some managers need to learn how to speak to people" ((in 19 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 8 reviews)); "No room for advancement in Ohio" ((in 8 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.3

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (584 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AAA Club Alliance has an employee rating of 3.3 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

584 reviews

1.0

Apr 8, 2025

Management is clueless

Membership sales associate

Recommend

CEO approval

Business Outlook

Pros

The only pro is you get a free membership when you work here.

Cons

Poorly managed Bad communication Trainings are too long No room to grow

AAA Club Alliance Response

1y

While we’re disappointed to hear about your experience, we appreciate your feedback. We do care about our Associates and hope to set them up with the trainings necessary to be successful in their role while also showcasing opportunities for growth. As an Associate in our Retail department, you are required to undergo the training needed for your role but also have access to our wide array of learning modules to further your development. We’d like to learn more about your training experience and the comments you shared. Please email us at ACAReviews@aca.aaa.com.

4.0

Mar 26, 2025

I like helping people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice team and supervisor, I also like my schedule

Cons

Very busy, most time back to back calls

4.0

Mar 18, 2025

Great Opportunity

Sales center agent

Recommend

CEO approval

Business Outlook

Pros

- Remote Work - Base + Uncapped Commission - Great Benefits

Cons

- Technologically behind - If you have 3 CRM's you have no CRM - Main offer is increasingly uncompetitive in the club's territory - convoluted service hierarchy - management tends to be focused on the minutiae

AAA Club Alliance Response

1y

Thank you for sharing your experience. It is great to hear that you have enjoyed the remote work schedule and uncapped commission at our organization. We recognize that you may have issues with our current client relationship management software and are working hard to create a streamlined process for our Associates. We have recently rolled out a new CRM and are working to migrate Associates to this new technologically advanced system.

Viewing 40 - 42 of 584 Reviews

Jobs at AAA Club Alliance

Travel Agent, Full Service, Travel Contact Center

Insurance Call Center Sales Agent

Corporate Travel Agent, After-Hours

Member Contact Center Sales Associate (FT & PT)

AAA Roadside Assistance Drivers