Does AAA Club Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA Club Alliance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AAA Club Alliance. This rating has been stable over the past 12 months.

How satisfied are employees working at AAA Club Alliance?

49% of AAA Club Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA Club Alliance 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AAA Club Alliance?

Insurance Agent (24) , Retail Sales Associate (13) , Travel Agent (13) , Manager (11) , Roadside Assistance (10) , Insurance Counselor (9) , Sales Associate (9) , Dispatcher (8) , Analyst (7) , Customer Service Representative (7) , Insurance Sales Agent (7) , Retail Store Manager (6) , Director (5) , Office Manager (5) , Call Center Representative (4)

What are the pros of working at AAA Club Alliance according to real employee reviews?

"Good benefits early on that continue to grow and accrue" ((in 70 reviews)); "The pay is good after 3 also." ((in 35 reviews)); "Great people to work with" ((in 32 reviews)); "Work life balance is good" ((in 17 reviews)); "Have met some great coworkers and working from home is convenient" ((in 16 reviews))

What are the cons of working at AAA Club Alliance according to real employee reviews?

"Some employees who cheat are praised, yet upper management are clueless." ((in 19 reviews)); "Some managers need to learn how to speak to people" ((in 17 reviews)); "Goals are hard to achieve and you bonus is based on hard to achieve numbers." ((in 10 reviews)); "Management, Bad Morale, Unattainable quotas." ((in 7 reviews)); "Hours, depending on the department you work, you are an essential employee so you have to be there regardless of weather, but supervisors are understanding if you cannot make it in for your shift." ((in 6 reviews))

What are employees saying about AAA Club Alliance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA Club Alliance layoffs and their outlook for job security at AAA Club Alliance in 2026.

AAA Club Alliance reviews

3.2

49% would recommend to a friend

(584 total reviews)

Thomas Wiedemann

49% approve of CEO

33% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

AAA Club Alliance has an employee rating of 3.2 out of 5 stars, based on 584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAA Club Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

584 reviews

2.0

May 2, 2022

Vote with your feet, not technician friendly

Mechanic a

Recommend

CEO approval

Business Outlook

Pros

27 days paid vacay, approx. 6 percent matching 401k,.

Cons

Largest labor rate increase I have seen in my career, up over 40 dollars an hour to the 150 range. Small bonus incentive plan rolled out prior to the bump. Management hiding behind the incentive plan. Now advertising for senior techs at 4 or 5 dollars an hour more. Continually shrinking book times, continually rising parts mark up. They fired a third of their staff during covid, worked sick several times, it was *ahem* implied that i shouldnt get tested or I would have to miss 2 weeks of work. Repeatedly having to work bell to bell by myself covering the entire shop for 9 to 10 days. Management refusal to put lunch breaks in writing. Repeatedly having to fix comebacks for others and having to negotiate to get paid fairly for it. All the while managent team each had over 2 MONTHS off over the course of last year. Overlooking preferred techs "flat rating" flushes and easy work.

AAA Club Alliance Response

4y

Thanks for taking the time to write a review. ACA associates are what matters and what continues to strengthen our organization. Policies and procedures are essential to the success of any organization and carefully developed over a period of time. They ensure compliance with laws and regulations, provide guidance for decision-making, and streamline internal processes. We encourage you, as an Associate, to speak to your manager, or your Human Resources advocate about your concerns with what has been going on. They are there to help you, and to ensure that your concerns are heard.

1.0

Feb 10, 2022

Unappreciated

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits for 401K, health, HSA

Cons

Management is negligent and don't care about building happy employees

AAA Club Alliance Response

4y

Thank you for sharing your thoughts about your time at AAA. We are sorry you didn't have a great experience during your time here, and it's true that working at AAA isn't for everyone. Change is constant in our business, and we value our Team Members and their insight. Your feedback will be shared with the management team, and if you feel comfortable you may share any further information with us at ACAReviews@aaamidatlantic.com. All feedback will remain confidential will be used to help influence positive change at AAA. We wish you the best in your career.

2.0

Dec 2, 2021

Decent Pay, Work From Home, Toxic Environment

Specialist, dispatch operations

Recommend

CEO approval

Business Outlook

Pros

Work from home. Multiple Shift Options

Cons

Toxic Work Environment. Low Staffing Hard to get PTO.

AAA Club Alliance Response

4y

Thank you for taking the time to submit your thoughts on working at AAA Club Alliance. While we have things to work on, we're glad you've sensed the great work from home options we have provided to our employees and the options for multiple shifts. When it comes to staffing, we realize we have some room to grow and accommodate more employees to help avoid your described work environment. Thanks again for taking the time to leave this review and we wish you the best in your career.

Viewing 34 - 36 of 584 Reviews

Jobs at AAA Club Alliance

Insurance Call Center Sales Agent

Remote Emergency Roadside Telephone Responder

Automotive General Service Technician

Automotive General Service Technician