Why did you apply for this position
Workforce Management Interview Questions
166 workforce management interview questions shared by candidates
Mixed feeling about this interview. I later found out that the role had been open for some time and that the director was having to juggle multiple jobs. The screening interview by HR was conducted well and primed me for an interview with the hiring manager who I got on well with. The last stage was travelling to Waterloo from Toronto for an onsite interview with the VP for 45 minutes. The VP was disengaged, took a call in the interview and had a hard stop so he could leave work to go to a party. I had to follow up multiple times for status updates and received a call from HR saying I ddn't get the job. I interviewed well with the hiring manager hence why I got to the 3rd round, Iwas the most experienced, but they were going with another candidate, so it looks like the VP made the final decision even after he said the hiring manager would make the decision. So a lengthy waste of time and money.
What is your biggest weakness?
What steps would you take to investigate a service level miss?
Phone screening interview , Face to Face interview, technical test related to the position follow up for second interview
They asked about my experience with excel.
Let's say your not servicing and you've discovered it's volume related. You can see at the current volume we are not going to be servicing for the next several months. You're not going to have the budget to add headcount, what do you do?
Each level asked technical questions.
have you ever implemented etc...
How would you determine how many housekeepers you need in a day for resorts?
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