What game do you play the most?
Technical Support Representative Interview Questions
1,755 technical support representative interview questions shared by candidates
Explain how you will help your grandmother use a newly brought laptop to set up her Gmail account.
They ask for definitions of technical terms. I'm not going to offer answers. You can easily Google these. Q: What is LAN/WAN? Q: What does DHCP stand for/what is it? Suggestion: You don't have to give a complicated answer. Q:What is DNS? Q:What is a HardDrive/SSD? Q: What is SMTP/IMAP/POP? Q: What is the difference between them? Q: Which one is the sending protocol? Q: What is Port Forwarding? Q: What is TCP/IP? Q: What's a MAC address? Q: What's a router? Q: What is a modem? Q: What does the exclamation point (!) mean in Windows? Q: What does it mean when it's next to a device in Device Manager in Windows? Q: Do you have experience with iPhones/Android/MacOS/Windows (Adding email accounts, for example?) Q: What is WiFi? Q: What is HDMI/VGA/DVI?
what is a explanation point or question mark in device manager?
What is a reason for a slow wifi connection and how would you fix it?
Tell me about a time you went above and beyond the call.
Do you see yourself becoming an asset to our company?
What makes you stand out from other can we are interviewing?
It was a joke. Hiring manager had a hardon for A+ cert and they asked me what to do if a mouse/keyboard disconnected or someone can't connect to their wireless network.
Name a time when you were given ownership of a project and how you handled it.
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