what makes you think you could do the job
Technical Support Agent Interview Questions
437 technical support agent interview questions shared by candidates
Troubleshooting Question. A client calls and says that he is having issues with our phone service. His conversations are broken and gargled. What questions should you ask to better isolate the problem? I'll play the role of the client and answer to the client's best knowledge.
All technical and personality questions?
How would you go about describing a technical problem to a client or user?
Client isn't getting access to the internet , the router has no lights flashing. What do you do?
What would you tell a customer to do first if they are calling saying that their tv is blurry and they can't really see it, but they know they sat on the remote & that may be the cause of that.
To narrow down interviews, they might call you and ask you what OS is. There is a 30 question timed test. Just google search the answers. Know how to setup an email client.
Past leadership experiences
Explain the story of your favourite Movie?
Where do you see yourself in this job after sm yrs
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