How do you resolve problematic customer issues.
Support Representative Interview Questions
5,768 support representative interview questions shared by candidates
Why did you leave your previous job
1. To explain a programming problem for a 2 years old kid! 2. How to prioritize 3. general computer knowledge 4. Resume-based questions
Do you have previous experience using Salesforce?
What is your dream car, dream house, when you want to retire, where you see yourself in 5 years and do you see yourself in this direction?
Ask bout what would you do in 5 years , what is your technical background, why is this job is for you, how technical are you, then you will answer some technicall questions like, what rj11 and what is rj45, what is dafari, opera, etc and how to install modem, what the diferrence between dsl and cablem how to set up digital homephone, and what is wifi 5g and 2.4g, everything arounf internet from hardwar to softwar and digital homephone
Why do you want to work for us?
Tell me about yourself, tell me about your experience, all basic interview questions. Was a boring interview.
What do you think of the salary rate?
Very generalized work history questions along with situational customer questions. What would you do if a customer asked such and such etc...
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