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Support Representative Interview Questions

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5,768 support representative interview questions shared by candidates

The most difficult question for me was about my weaknesses as an employee. I also had to list some of my strengths as well. Another question I was asked was why did I want to work for UPS. I suggest preparing a good answer for this question by researching the company a bit.
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Customer Support Representative II

Interviewed at UPS

3.4★
Jul 12, 2014

The most difficult question for me was about my weaknesses as an employee. I also had to list some of my strengths as well. Another question I was asked was why did I want to work for UPS. I suggest preparing a good answer for this question by researching the company a bit.

What is ssl encryption? What 2 developer languages does Stripe use? What countries do we work with? If you sold $125 worth of product to a customer and it needed to be converted to euros with 2.5 commission what do you get back? Why should we hire you? What makes you different? Name a specific time a customer was angry with you What is python? What does airbnb do? What do we do in specific? Who are our clients?
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Customer Support Representative

Interviewed at Voxpro Communications

3.2★
Nov 26, 2016

What is ssl encryption? What 2 developer languages does Stripe use? What countries do we work with? If you sold $125 worth of product to a customer and it needed to be converted to euros with 2.5 commission what do you get back? Why should we hire you? What makes you different? Name a specific time a customer was angry with you What is python? What does airbnb do? What do we do in specific? Who are our clients?

How old are you? Are you married? Do you have any kids? How many kids? What are their ages? What will you do for childcare? Do you have a good support system around you for them? How long have you lived here? Do you have roots here? Planning on moving anytime soon?
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Carrier Support Representative

Interviewed at Magnolia Business Centre

4.8★
Nov 10, 2016

How old are you? Are you married? Do you have any kids? How many kids? What are their ages? What will you do for childcare? Do you have a good support system around you for them? How long have you lived here? Do you have roots here? Planning on moving anytime soon?

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