There were several questions asked. The key thing to look up is the core values of Sephora, brush up on your makeup knowledge, but most importantly, brush up on your customer service answers to really wow the interviewer. -Why do you want to work for Sephora? -Do you know who our parent company is? -Do you have any previous retail experience of at least one year? -How do you deal with a client complaint? -Are you passionate about client service? How so?
Tell me about yourself, just a question to gauge personality.
What do you do if you spot a customer trying to steal an item?
How do you keep up with fashion trends?
What is customer service to you?
Are you able to work nights and weekends?
Where do you see yourself in five years?
What experience do you have in the music industry?
Would you accept a less experience associate giving you advise on product knowledge
How would you deal with agents who are more tenured than you are in the company
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