Department Manager Interview Questions

2,205 department manager interview questions shared by candidates

No difficult questions. They will be focused on customer service, so have stories ready to tell about actual situations you have been in. For example, you will be asked if you encounter a dissatisfied customer how you will handle the situation. Always answer the question with a story, don't try to make something up. Don't answer with " this is how I would handle it", answer with " this is how I handled it and tell your story.
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Department Manager Lowes

Interviewed at Lowe's Home Improvement

3.5
Aug 2, 2012

No difficult questions. They will be focused on customer service, so have stories ready to tell about actual situations you have been in. For example, you will be asked if you encounter a dissatisfied customer how you will handle the situation. Always answer the question with a story, don't try to make something up. Don't answer with " this is how I would handle it", answer with " this is how I handled it and tell your story.

If you were asked to do somthing that you considered immoral or unethical by your direct supervisor how would you handle it. Have ever had this happen and how did you handle it . Describe in detail step by step the action you took to resolve the situation.
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Service Department Manager

Interviewed at RDO Equipment Co.

3.6
Jun 1, 2012

If you were asked to do somthing that you considered immoral or unethical by your direct supervisor how would you handle it. Have ever had this happen and how did you handle it . Describe in detail step by step the action you took to resolve the situation.

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