Asked more about OOPs concepts and logical questions
Product Support Interview Questions
2,239 product support interview questions shared by candidates
3 programs to write
What is your greatest fault
They asked the usual questions about strengths, weaknesses, and long-term career goals.
Behavioural questions mostly. Customer experience
Standard interview questions (why Cipherhealth, strengths/weaknesses, etc)
What's the most technical task you've had to do?
Imagine you have a target to respond to tickets within 3 hours. Set up an ‘automation’ that will help ensure you meet this target Assume that when a response has been sent, the status of the ticket will no longer be “New” Send notifications to the “Level 1” group The notification should include the: ticket title name of the person who sent the ticket their organization title of the ticket link to open the ticket Response: Provide a screenshot of the automation settings Provide the URL (Note: From the list of automations in Zendesk, click “Edit” on the view to open the automation in another tab and provide this URL)
What are your long term career goals? What are some of the reasons you would thrive in this role?
They will ask you about your Past Experiences
Viewing 1701 - 1710 interview questions