Presale Interview Questions

1,283 presale interview questions shared by candidates

Assume you're the Head of Customer Experience at Apple inc. One customer complaints that he bought an iPhone XS recently and it is having a faulty camera. He approached Apple Service Centre and they couldn't find the fault in the device. No physical damage was found. So it's probably a manufacturing defect. So at this situation, what do you do?
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Presales Engineer

Interviewed at Freshworks

3.4
May 30, 2019

Assume you're the Head of Customer Experience at Apple inc. One customer complaints that he bought an iPhone XS recently and it is having a faulty camera. He approached Apple Service Centre and they couldn't find the fault in the device. No physical damage was found. So it's probably a manufacturing defect. So at this situation, what do you do?

HR - Behavioral-based questions When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience? Tell me about a time when you were faced with a problem that had a number of possible solutions?
avatar

Presales Solutions Architect

Interviewed at Mission Cloud

3.5
Nov 15, 2020

HR - Behavioral-based questions When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow from that experience? Tell me about a time when you were faced with a problem that had a number of possible solutions?

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