They had me take multiple online tests before even coming in and then after an hour interview with HR, they wanted me to take another and then meet with multiple other people.
Manager Customer Support Interview Questions
688 manager customer support interview questions shared by candidates
For many of our products that are older or don’t have technical differentiation, the ONLY reason that a customer will renew is because of support. In fact, when our customers meet our support people in person, they often give them hugs. Explain how you have created such enthusiasm in a prior job and any improvements (virtual hugs?) that you think you can bring to this job.
Are you willing to relocate to another state?
What do you look for when hiring for customer support?
What makes you want to join our company?
They asked the standard questions for the position. Tell me about yourself. Tell me about your past experiences. Nothing that wasn't expected or caught me off guard.
N/A
Describe how I made a process better
Standard eligibility and salary questions.
Mostly on experience.
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