que faites vous en cas d'incident majeur
Incident Manager Interview Questions
405 incident manager interview questions shared by candidates
If my manager wanted to have the person directly involved with an ongoing overnight incident, and the next shift was coming in, how would I handle it.
My role in previous company.
Basic ITIL process Questions
Discussed real time scenarios and ways of handling various situations. I found overall discussion was focused on SIAM
How I would deal with a customer broken down
Client Management, Global Collaboration related questions
Phone Interview: Asked me about my management experience
ITIL Process related and technical abilities.
Have you kept your technical skills up to date?
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