I was asked questions based on Kubernetes, Docker and Linux. In managerial round, I was asked questions based on various scenarios during my tenure in previous organizations and customer handling.
Escalation Engineer Interview Questions
175 escalation engineer interview questions shared by candidates
1. strong at ? weak at ? 2. background introduction 3. If good at communication. 4. Willing to take challenge? 5. How to do team work.
your resume shows that you are an experienced tech person, while the job is in the commerce part of support escalation, why did you apply for that one?
- AAD connect issues and troubleshooting - Sync issues for AAD and AD - Exchange questions - ADFS scenarios with O365 - O365 identity Questions
Question: Tell me about yourself
Talk about a time you had to work cross collaboratively, and what your role in that was?
What are your hobies? tell me about yourself? how does Trojan malware work ? which sandboxing solutions do you have experinces with? is the virus total safe or not? why?
For the specific Escalation Engineer role I applied for dealt with iTunes. They wanted to know my knowledge of iTunes. Issues I have ran into with iTunes & my recommendations for improvement
Questions about support working flow Questions about API security
Basic MDM Questions..... Managerial round
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