eBay Customer Service Representative interview questions

Video interview, assessment and face-to-face interview (1hr including role play). Extremely positive experience. Everyone I dealt with was so nice and friendly. Made the process very smooth. Tough enough interview but they tell you the format in advance so you can prepare quite well. Never applied for a job like this before and was really surprised at how pleasant an experience it was!

Interview was based on behavior. Phone interview went great. Went in for assessment and all were friendly. Then went in for an interview and everyone was very cold. Completely different.