"Can you who the name of your manager at [Previous Company]?" "If I asked your previous manager how they would describe you, what would they say?" This question was brought forward for multiple previous positions
Customer Support Interview Questions
14,051 customer support interview questions shared by candidates
What do you think is you greatest strength?
Q. What if the customer has received double the amount of his withdrawal?
tell me about your experiences
Typical "competency based", remember to make up absurd examples in the STAR format and they'll be happy; I used real life examples so they probably weren't as impressed as the people who apply for customer service and claim to have changed the CEO position in their previous roles.
How do you deal with difficult situations in a fast paced environment?
Approximately How many white cars are there in Mauritius?
Had a technical interview with the team manager as well as one of the technical support consultants about my knowledge on how to troubleshoot certain issues and how to work with different software
You will get asked about language skills that might not be required in the job description, you will be compared to other candidates and humiliated if you are not up to the level of their HR rep- the requests might not even have anything to do with the job you originally applied for
How do you handle difficult people?
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